All prices are inclusive of 21% VAT. Shipping cost will be added to your order. Read more under ”Shipping costs”. Master & Master accepts payments through PayPal.
NO PAYPAL ACCOUNT NEEDED FOR CREDIT OR DEBIT CARD PAYMENTS.
For EU countries we charge a flat shipping fee of 15€.
We currently ship to EU countries only. The shipping is within European Union so NO duties, taxes or any additional costs apply.
PACKAGES ARE SENT WITH UPS. As soon as your order is sent, you will receive an email with a tracking number. You can track your package on www.ups.com. Delivery takes 3–6 business days, depending on your location.
Unclaimed packages will be returned to Master & Master. For all unclaimed packages you will be charged for the return delivery.
The return period is 14 days from the day the order was delivered. When the returned goods are undamaged, clean and complete, we will immediately refund your credit card.
It is possible to cancel your order if it hasn’t been sent. Get in touch with us and we’ll take care of it. If your order has been sent, you will have to return the products in order to receive a refund. The delivery fee will not be refunded.
Master & Master's return period is 14 days. We will refund you as soon as possible. Please allow up to two weeks after we deliver the product to process all refunds. The buyer is obliged to pay for the return of the goods. The buyer is obliged to keep the product in the same condition as when delivered.
All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.
We offer total security and peace of mind. Our checkout system is set up so that all sensitive credit card details are handled by PayPal, who provides millions of secure transactions every day.
We believe in Czech craft mastery and innovative design. Our products are beautiful and practical, manufactured from quality, long-lasting materials. We appreciate your opinions and feedback so drop us a message.